Returns

To assure a prompt and proper return of your defective product please read carefully the instructions before you send any returns to this address.

Please send all returns to:
WeatherWorks, Inc.
2470 NW 102 Place /Suite 201-1
Doral, FL. 33172

If the product you received proves to be defective within the warranty period, we will repair it or replace it at our discretion at no extra charge to you. All we need is a copy of the receipt and the defective product or part of the product, whichever applies to you.

To obtain warranty service, please call our customer service center toll free at 1-866-369-4170 or e-mail us at: customerservice@weatherworks.net

Or you can write to:
WeatherWorks, Inc.
P.O. Box 226186
Doral, FL. 33122-6186

To facilitate the speed and accuracy of your return we require you to include with your defective product:
• Proof of Purchase
• Description of the defect
• Prepaid postage check (It is the costumer responsibility to send a prepaid check for the Return Shipping & Handling made out to WeatherWorks, Inc. for USD$15.00)
• Please also be sure to indicate a return address and contact details.

Recalls

Name of product: Weather Works Ventilaire Electric Heaters

Units: 2,400

Issued: June 5, 2003

Hazard: The electric heater can overheat internal plastic components and damage the wiring, posing a fire and electrocution hazard to consumers.

Incidents/Injuries: Weather Works has received one report of a heater smoking and starting a fire, though no injuries were reported.

Description: The portable electric heater is beige, constructed of a plastic housing, and has the "Weather Works" logo printed on the front side of the fan. On the base of the unit is a sticker reading, "Model No. CH-601, AC 120V - 60Hz, 1500 Watts, Made in China, 4H39."

Sold at: Retail chain stores in Florida, such as The Andersons, Chase- Pitkin Home & Garden, and Florida Hardware, from June 2002 through March 2003 for about $20.

Manufactured in: China.

Remedy: Consumers should return the unit to the firm for a full refund plus cost of postage. The heater should be mailed to: 2340 NW 102nd Place, Miami, FL 33172.

Consumer Contact: Weather Works at (866) 369-4170 between 9:00 a.m. and 5:30 p.m. EST Monday through Friday.